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Search results for “customer satisfaction”
Back to basics: online reputation management
02/13/2019
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9:16:09 PM
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Hotels should strengthen their monitoring of online reviews and provide effective feedback as great online reputation is essential for positive brand awareness and increased customer satisfaction.
Connected digital services provider Immfly is coming to Asia
03/01/2019
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1:21:29 PM
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After collaborations with leading airlines including easyJet, IAG’s Iberia Express, Pegasus, Sun Express and many others, Immfly is expanding its operations into Asia.
The role of architecture and design in hospitality
02/19/2019
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5:35:44 PM
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While architecture and design enable properties to curate a memorable stay, it’s also a powerful tool for communicating a brand’s message.
The five trends that matter in big data for travel in 2019
01/24/2019
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11:54:19 AM
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The ownership of data is moving from the corporations and private enterprises to the individual consumers and citizens.
Travel ecommerce platform Switchfly gathers funding
01/28/2019
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3:27:40 PM
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By connecting inventory for activity, air, car, hotel and insurance ancillaries during the whole booking experience, Switchfly’s platform helps travel companies boost both revenue and customer satisfaction.
Debranding a hotel in 90 days
01/29/2019
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2:04:55 PM
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In an era of OTAs where commercial activities and open interfacing can be outsourced, independent hotels can now pick and customise their distribution landscape without systems, process or staffing levels being dictated from elsewhere.
Meituan homestay CEO: China’s B&B sector has potential to grow 6-8 times
01/28/2019
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10:44:46 AM
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Meituan’s data shows that the annual average room nights for China's homestay industry had been doubling in 2016-2018, and the rate of increase is expected to be over 100% from 2019 to 2021.
Softbank China leads business travel platform's $14.52 million funding
12/26/2018
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4:54:34 PM
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It has concluded negotiations with partners and potential clients in Japan, and anticipates a large-scale expansion in the market next year.
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